TREZUME SDN. BHD. PRIVACY POLICY
Thank you for choosing Trezume Sdn. Bhd. we are committed to protecting your information and your right to privacy. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of the website and our services. This privacy policy applies to all information collected through our website. It also applies to any service related to the website, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”). Please read this privacy policy carefully as it will help you make informed decision about sharing your personal information with us.
In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of the website and our services.
Please read this privacy policy carefully as it will help you make informed decision about sharing your personal information with us.
We collect your personal information for different purposes. Please note that a specific piece of personal information may fall into one or more categories of personal information.
We collect information that you provide to us when opening an account or registering at the website expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services or otherwise contacting us. Please be informed that in some cases, providing some personal information will be required to use our services. Otherwise, we may not be in a position to render services. This relates in particular to your email address (if you decide to register the account) and information you provide while using our services.
The information that we collect depends on the context of your interactions with the website and the Services, the choices you make and the products and features you use. The personal information we collect can include but is not limited to the following:
Unless you indicate to us that you are not interested in receiving information regarding other products and services, your name, email address, and/or other contact information may be shared with a third party in order to present these offers to you.
We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyse and track data, determine the popularity of certain content and better understand online activity.
We may also share your information with third parties if the activity is understood to be illegal, fraudulent or posts a potential threat to security. Unless described in this Policy, we do not share, any of your information with third parties for their promotional purposes. The Malaysian data protection laws applies to ensure the safety of your data, we have contracts in place with third parties who we share personal information and have instructed them to hold your data securely and use it only for the purpose set out in the contract.
Account information
You have the ability to correct or update personal information that you directly provided to us and that we maintain, you can
Newsletter
You may sign up for our free newsletter in a variety of ways. We automatically enrol into the newsletter when you place an order and provide your email address unless you opt-out by contacting us. You may unsubscribe at any time. Please allow 48 hours to process. You also may sign up without ordering by requesting to receive the newsletter(s) from our websites and providing your name and email address. You can opt-out of receiving the email by responding to the newsletter via the opt-out link. You can also contact our customer service department and request that you be unsubscribed from the newsletter. Please see the section titled “Contact information” for ways to reach us.
We maintain a comprehensive Information Security Program with administrative (policies, standards, and processes), physical, and technical controls to ensure the security and confidentiality of your information. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your information, transmission of information to and from our Services is at your own risk. You should only access the services within a secure environment.
We will only keep your information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When your data is processes based on our legitimate interest (for example, for data analysis, or to respond to your legal request) you can always object to such processing. If you object to the processing of your personal data we will continue such processing if the objection is well-founded by law.
When we have on-going legitimate business need to process your information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your information and isolate it from any further processing until deletion is possible.
Based on Malaysian law, your privacy right is protected under the Personal Data Protection Act 2010 (PDPA).
The PDPA protects personal data from being misused. The PDPA prohibits data users from collecting and processing a data subject’s personal data without his or her consent. The Act also prohibits data users from disclosing or making its data available to any third party without the consent of data subjects. It requires data users to inform data subjects on the purpose of its data collection, the class of third party who may have access to the data, and the choices that data subjects have on how the data is to be used.
The Act also imposes a duty on data users to put in place adequate security and indemnity measures to prevent the theft, misuse, unauthorized access, accidental disclosure, alteration or destruction of data under their care. The Act also provides for the rights of data subjects to access, modify and update their personal data.
As such, we are committed in ensuring the confidentiality, protection, security and accuracy of your personal data made available to us. It is your obligation to ensure that all personal data submitted to us and retained by us are accurate, not misleading, updated and complete in all aspects. For the avoidance of doubt, we and/or its employees or authorized officers or agents will not be responsible for any personal data submitted by you to us that is inaccurate, misleading, incomplete and not updated.
If you have questions or concerns regarding this Notice or the protection of your personal information and privacy rights, you may contact us in the following ways:
Phone : TBA
Postal Mail : 22-1, Jalan Radin Bagus 3, Sri Petaling, 57000 Kuala Lumpur